Discount Poker - Issue with Shipment (1 Viewer)

[PlaidDragon]

I'm traveling to my brother's over the holidays and he wanted me to bring a set so we can run a tourney with about 14'ish of his friends/coworkers. I do not want to travel with any of my customs nor my AS hotstamps given he's out of state.

@Beakertwang's awesome home game photos inspired me to get a cheap set of Monaco Casino sluggers to do the job. In that regard, I went to discount pokershop's site and ordered enough for 18 seats of T10,000 including rebuys. Paid under $100 so.... yay.

This is what arrived:

I counted everything and am missing some $100's, $500's and $10,000's.

I've emailed them the same photos and asked them for replacements. Will keep you updated on their response / recompense.

 

[Beakertwang]

Wow, mine weren't packed up to PCF standards, but it wasn't that bad.

I'm confident they'll make it right.

 

[Beakertwang]

What are your initial impressions of the chips, @PlaidDragon?

 

[PlaidDragon]

They are what they are. Plastic sluggers.

Still, given their cost, I got what I paid for. They're heavy. Labels seem uniform. Edges are smooth with no visible rough spots.... that's called "flashing" right? They seem very flat with uniform heights per barrel.

Though they show $ signs, their discernible colors and simple spots make them very workable for tourney from the $25 thru $5000 range. I got 25 of the $10,000's just for the lol's.

Aside from the jumbled mess of a shipment, I'll be satisfied with my purchase so long as discount poker sends me the missing chips.

 

[ReallyGoodUsername]

I found my discussions with them to be a hassle but hope you fair better !

 

[72o]

Man that looks like their original box may have opened during transit and the carrier just picked them up off the ground and threw them in another box. What did the outside of the box look like?

Now don’t get me wrong, DPS sucks at packaging! Their chips are slugged and heavy and they use very little tape on the box. And the plastic wrapping on each barrel of chips is extremely weak and splits really easily.

Sorry to hear you’re missing some chips man.

 

[PlaidDragon]

Entire bottom of box encased in tape.... yah, it seems there was an “issue” of some sort during transit.

 

[Philsfan5]

I had a similar problem. Not that bad though. A few of the sleeves were broken and there was a rip in the box. I emailed with pics as well and they sent me the needed replacements. The shipping took forever though. Hope it works out for you.

 

[Beakertwang]

I'm curious if your 5000's are also noticeably more slippery than the other denoms.

 

[EnjoyLife]

Sorry to see this. Hopefully they make it right

 

[shorticus]

Their shipping isn't up to standards now since I've been on this site and seen what shipping chips actually looks like. I've ordered from them a few times, and they seem to never get the order correct as they've always missed something. That being said, they do right their wrongs. Sometimes it takes time, but they at least try.

 

[72o]

Entire bottom of box encased in tape.... yah, it seems there was an “issue” of some sort during transit.

View attachment 381435

Yeah DPS typically only uses one piece of tape on the entire box so that doesn't look like their doing.

 

[PlaidDragon]

I'm curious if your 5000's are also noticeably more slippery than the other denoms.

Yes. They seem slightly more slippery than any of the others. Only noticed because you mentioned it tho. It's YOUR fault.

 

[Beakertwang]

I may give them the 1500-grit sandpaper treatment.

 

[Quicksilver-75]

I have two racks of those 100’s but they don’t have the labels. They’re yours for the cost of shipping.

 

[PlaidDragon]

It’s been over 36 hrs now since I sent them the pics and requested replacements for the missing chips.

No response.

 

[Beakertwang]

They accidentally included a extra roll of garbage chips with my order. I contacted them , and they responded next day and told me to keep them.

 

[72o]

For awhile last year, they were out of the fivers. I gave them a call and got right through to someone and they took down my info. and contacted me when they got more in stock. I would definitely try calling them @PlaidDragon

 

[PlaidDragon]

Response just came in. They apologized for the issue and are shipping the replacement chips which should arrive Monday.

 

[EnjoyLife]

Response just came in. They apologized for the issue and are shipping the replacement chips which should arrive Monday.

Awesome!

 

[toynoob]

This came in from Target yesterday for the wife. 2 separate boxes, all glass beauty products, and not a single piece of protection in the box. This is not the first time. Sometimes she orders one thing, and it's loose in a big 8x8x6 box no wrap.

 

[BGinGA]

Thank goodness Target doesn't sell nice chips.

 

[doughboy63]

This came in from Target yesterday for the wife. 2 separate boxes, all glass beauty products, and not a single piece of protection in the box. This is not the first time. Sometimes she orders one thing, and it's loose in a big 8x8x6 box no wrap.View attachment 382012View attachment 382013

Did anything survive?

 

[toynoob]

Did anything survive?

She's was to upset last night to go through it. She also don't want to mess with it until we here back from them on how to proceed. Hopefully they say "could you mail that back to us" I'll put all of them in a 20"x20"x20" box the ones from home Depot to drive my point.

 

[PlaidDragon]

And the resolution:

Rather than send me the individual chips that were missing; they sent me an entire barrel of each color corresponding to the missing chips. I'd rather had everything correct and in order to begin with, but Discount Poker definitely made things right in the end.

 

[AnteAndy]

Sorry for resurrecting a basically dead thread, but wanted to grab a sample of these to potentially use as a back up tourney set.

Very impressed with these, feel much better than the Claysmith chips by far. Have great colors, purple and black are distinguishable between each other, and the T5k DOES slide more than the others. The texture of it feels different/less rough than the rest.

EDIT: I actually notice some slippage on a few others, but it in general is not bad at all, especially compared to Dice chips.