How Long is Too Long - USPS? (1 Viewer)

Taxi500

3 of a Kind
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Location
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Mail was sent 12/15 and has not arrived from NC to MS. I'm hoping one of you can help reassure me that this happens now and then or let me know if we're screwed.
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Appreciate the reply. I don't have as much experience shipping as others here and I've never had a package lost before. But I've also not had one take a month long via USPS
 
On PCF whose responsibility is it for the insurance? If mail gets lost do people mutually lose money? Or is one party responsible.
 
On PCF whose responsibility is it for the insurance? If mail gets lost do people mutually lose money? Or is one party responsible.
There’s no formal standard as wedge stated. There’s a thread on this where opinions were pretty split but as he mentioned in the end its up to the buyer and seller of the transaction.

2-3 weeks can happen even in off-peak times so don’t worry too much. I’ve had packages arrive 2-3 months later without any notification even after opening missing package inquiries (though they get the ball rolling in most instances). Good luck!
 
USPS is an absolute mess, especially this time of year. I'd have a fairly high confidence it will show up eventually.

Now international orders, especially on the US east coast, there's a real mess. The Panama Canal is struggling with low water levels and aggression in the Red Sea is driving up both wait times and prices for shipping items from the far east.
 
Agree on waiting. I had some sample chips that were supposed to arrive Dec 19 via USPS and the tracker showed them as "out for delivery", then status flipped to en-route to facility. I think they finally got delivered Dec 23 or 24
 
I'm sitting in the same boat as you now. I had a package that was mailed late Dec which sat at the post office for a few days before any movement started. It had left the distribution center 4 days ago but still shows as "In transit to the next facility". I mailed a package to the same location and it got there in a few days, Austin to Dallas then to Michigan. I wonder what's happening on a package that takes that long in commute. Maybe they did not see it when unloading and it continues on to other places before being found and returned?
 
I had a package go from "out for delivery" to "available for pickup" earlier this week without it even trying to be delivered.
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Agreed with comments above to not give up hope. (Yet.)
I've had that happen once before. The issue for me at that time was that the postage on the package was short of what it should have been charged so they wanted me to come in, pay the difference and then pick up the package. Luckily I had built a good relationship with my mail person (gave them gifts at Christmas) so they paid the small fee for me and delivered to me the next trip. The item I received was just sent first class and not priority.
 
wait a bit….put a claim in and then wait some more. It’ll show up eventually.
 
It could still get there.

But as others have suggested, start the complaint process on usps.com now.

I would also try to track down a phone number for the post office where it is stuck. This is hit or miss… But once in a while you’ll actually reach someone helpful who will track the package down and move it along.

Getting a phone that someone answers can be a bit of a trick. A lot of P.O.s try to divert you to a 800 number that is all automated stuff. But they usually still have a live land line, if you can find it. I start by figuring out the area code for that ZIP and incorporating that into my search queries.
 

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