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Matsui Zen Group Buy 2021 (1 Viewer)
- Thread starter derekdd23
- Start date
OP
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derekdd23
Flush
900 lbs!!!!!!! Shipped today!
Apparently there was a delay due to the gold metal chips….
Apparently there was a delay due to the gold metal chips….
I wanna see a picture of the pallet when it gets put on your driveway along with you making a "how am I gonna lift this" face
Wow! 900lbs!
CrazyEddie
Full House
That's even heavier than a Standard Gorilla !
TheDirtMerchant
Pair
Ummm...will these ever come back around in a GB?
I will never say never but there was an original buy and a add on for that 10+ years ago. This is the first buy and was approved by the designer and others so I don’t know if there will be another buy. In my opinion the answer is no but like I said never say never.
TheDirtMerchant
Pair
Clearly I joined the forum at the wrong time.
Would have been nice.
Keep an eye on the classifieds. Group buy sets always find their way there eventually.
invariably someone will decide they didn't really want them after all and sell them. If you look at the GBs in the last 2 years and then search the classifieds for the same items you'll see what we are talking about.
Yup, people will take the chance on a GB because they know that if they don't like them for whatever reason, they will absolutely sell in the classifieds. So, you always get some sets from a group by posted shortly after the people receive them.
TheDirtMerchant
Pair
Curious, there's a Matsui Amierca-Inc website, but the Chip Design link pushes me to Matsui Europe.
Are these chips made and then shipped from Europe?
Are these chips made and then shipped from Europe?
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derekdd23
Flush
I’m sure some of you have seen that There is a shipping issue, I have already emailed Matsui to resolve it.
Japanese company but the chips are made in Korea.
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derekdd23
Flush
I talked with FedEx today, they said the site is not correct and it should be at my local FedEx in the next day. If it isn’t I will be calling again(been calling every day for a week now)
Once it is local I don’t know how long it will take them to actually deliver it, hopefully not too long.
Once it is local I don’t know how long it will take them to actually deliver it, hopefully not too long.
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derekdd23
Flush
Well another day another answer. Today fedex says it is not released from customs. I have asked to speak to a manager and they apparently don’t have one, asked to get a Call back still haven’t had one.
Does anyone have an escalation contact? Getting a different answer daily and not getting called back is getting really old.
Does anyone have an escalation contact? Getting a different answer daily and not getting called back is getting really old.
@derekdd23 when I've bought big orders from other countries, I've always had to give my SSN in order to have it clear customs. The shipping company in possession of the item usually contacted me to get it. It sucks and I honestly wish I had a Tax ID number instead to give them. Seems like this is stuck in a similar situation? I'm surprised FedEx isn't just asking for your SSN so they can clear it.
Maybe reach out to Tommy since he recently did a large GB from Italy which must have had to clear customs as well... ? Although I think is his GB case, it was DHL not FexEx...
Maybe reach out to Tommy since he recently did a large GB from Italy which must have had to clear customs as well... ? Although I think is his GB case, it was DHL not FexEx...
I wonder too if Matsui could help. It seems like they would have experience with large shipments clearing customs, and that they maybe should be responsible for getting the chips to a buyer.
Maybe @liftapint has some experience with Matsui GBs?
Maybe @liftapint has some experience with Matsui GBs?
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derekdd23
Flush
I already gave them my ssn last week which is why this is even more annoying.
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derekdd23
Flush
Well, WTF then ... In any event, I (and I am sure the rest of us) appreciate this GB and all of the work you've done so far. If it takes longer b/c of this, then it takes longer.
It kind of feels like FedEx is the one who needs to give the right answers. I can't imagine them handing it off to another delivery company at the border since they are doing the final leg of the delivery.
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derekdd23
Flush
I have been calling and Matsui has been calling as well. They said that there should be movement today but they have told me that a couple of times already so I’ll believe it when I see it. If not I will be on the phone again tomorrow and make sure Matsui is too.
I already had a disdain for FedEx after many other issues, I have been hung up on several times a day(I have spoken to over 100 reps) since this started and only raised my voice once when the rep made fun of me for asking for a supervisor. I have never hated a company so much and can’t believe they are still in business.
I already had a disdain for FedEx after many other issues, I have been hung up on several times a day(I have spoken to over 100 reps) since this started and only raised my voice once when the rep made fun of me for asking for a supervisor. I have never hated a company so much and can’t believe they are still in business.
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derekdd23
Flush
Between Matsui and I calling and pressing their agents the case manager finally reached out to me, I resent the forms I had already sent and hopefully this will fix the issue. At least I have a direct contact now…
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derekdd23
Flush
CLEARED! I’m not sure how long they will take to get to me, at least they are out of customs now.
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