Modiano Bridge Large Index $9.95 Delivered New Setups!!! (1 Viewer)

[Jambine]

So what would cause it to be the Ace that's always the damaged card? Is that the very top card in the deck that's exposed? That blows. Something's not on the up and up to have that deal and then so many damaged cards.

Maybe it's the top corner card on the uncut sheet and there was a stack of sheets damaged on that corner.
Whatever the cause, I don't think Modiano would knowingly sell defective decks. There is just no return on that decision

 

[courage]

So after reading these I decided to open all of my new decks which I absolutely hate doing... ordered five setups, four of the RED Ace of Spades are damaged, all on the same upper/right corner. Check your decks guys.

View attachment 81265

No number anywhere on the box or on any of the cards or three jokers.

All 3 of my red decks have damaged Ace of spades in the upper right corner. Hopefully they can be exchanged for usable cards.

 

[Wils]

So after reading these I decided to open all of my new decks which I absolutely hate doing... ordered five setups, four of the RED Ace of Spades are damaged, all on the same upper/right corner. Check your decks guys.

View attachment 81265

No number anywhere on the box or on any of the cards or three jokers.

I had issues with modiano Ace of Spades myself (see pic - can you spot the ace of spades?). I wouldn't buy Modiano again.

 

[inca911]

@Wils , it's just a bad batch a third party somehow picked up. Likely this defect is why they are so cheaply priced. Overall, Modiano makes excellent cards. I'm interested to see if the rebate card is included or excluded from the sets. If excluded, then Modiano likely deliberately pulled them prior to resale to remove their warranty. If that is the case, I'm going to take it up with the reseller and refuse the charge if they don't want to play fair.

 

[Ronoh]

@Wils , it's just a bad batch a third party somehow picked up. Likely this defect is why they are so cheaply priced. Overall, Modiano makes excellent cards. I'm interested to see if the rebate card is included or excluded from the sets. If excluded, then Modiano likely deliberately pulled them prior to resale to remove their warranty. If that is the case, I'm going to take it up with the reseller and refuse the charge if they don't want to play fair.

Only inserts with each deck are three jokers

 

[upNdown]

Well, it seemed too good to be true . . .

 

[Wils]

Some people swear by 'em, so as always...

YMMV

 

[Sprinsd]

The response below is from playingcards.net after my complaint....

"we have notified the manufacturer about this issue. will get back asap."

 

[courage]

My reply from Eddie at sales@gamblerswarehouse.com:

"They are not damaged. It's a corner cutting process."

My reply back is probably not fit for print here.

 

[btbmason]

I still have not received a reply. At this point I'd just like my money back as opposed to replacements. I didn't even open the plastic on either deck and the damage is easily seen on both decks.

 

[courage]

A followup from Eddie:

We can issue a 25 percent refund.
We got these from US Games so its not our cards.
We have already notified them of the issue.

 

[Sprinsd]

"They are not damaged. It's a corner cutting process."

So she did not offer any type of solution? If not, that's horrible service.

 

[btbmason]

Brybelly offers replacement cards, but at $3 + SASE for cards purchased from another retailer. The 25% refund offered above doesn't even cover that for a $10 setup, but it may still be worth it if there is no other recourse.

http://www.modianocards.com/modiano-replacement-cards

 

[TheBigTater]

I have bought these cards in the past and they are a nice mid-range card. This would seem to be an exception rather than the rule unless Modiano has done a total 180 on their QC. Following this thread with interest, I hope Modiano and/or the vendor will make it right with everyone otherwise I might not buy anymore Modiano cards in the future..

 

[inca911]

I will be filing a claim through PayPal buyer protection if the vendor doesn't provide a full refund.

 

[Blaster]

My reply from Eddie at sales@gamblerswarehouse.com:

"They are not damaged. It's a corner cutting process."

My reply back is probably not fit for print here.

A followup from Eddie:

We can issue a 25 percent refund.
We got these from US Games so its not our cards.
We have already notified them of the issue.

Wow, horrible excuses from a retailer..
They seem to be "groping" for reasons not to make good on Their sale.
I received my setup Saturday, & was going to simply put them away as a spare, but I opened them after reading about your ace, & luckily my setup is perfect, no problems.
I am an electronics retailer myself, & could never with a straight face say to a customer that bought something, with a bill from my business, this week, " Hey, we got these from "{ insert company name customer never heard of} , so the fact that you bought it from us has now become meaningless" ....
The sales slip / charge is a legal document between you and the business that charged you, they simply can't decide to swap their legal obligations over to a random 3rd party they blert out in an email after the fact! Tell them you will contest the charge unless full refund, they can take it up with "US Games" whoever they claim they got them from, it's not your problem. And as you are already aware it's not any "corner cutting process" from that mfgr either...
I have a few setups of these, they are my favorite cards, both for feel and the unique way both the number pips are full size on the card ( instead of shrunken into a small yellow or white center box), & the jumbo indexes .. & have never had any problems with them ..
Hopefully all goes well, keep us posted..

 

[Sprinsd]

We need to continue to hammer this company with complaints and avoid purchasing from them in the future. 25% refund lol...

 

[courage]

I will be filing a claim through PayPal buyer protection if the vendor doesn't provide a full refund.

This seems to have struck a chord with Eddie. He's looking into full refund.

 

[btbmason]

Got my reply from Eddie, "We are working with the manufacturer to send us an extra Ace of Spade card."

 

[Ronoh]

Got my reply from Eddie, "We are working with the manufacturer to send us an extra Ace of Spade card."

Same. Anyone going this route needs to open and check all decks... opened the blues and everything appeared fine until I shuffled them. A of spades stands out like a sore thumb on the blue deck as well.

 

[Ronoh]

Same. Anyone going this route needs to open and check all decks... opened the blues and everything appeared fine until I shuffled them. A of spades stands out like a sore thumb on the blue deck as well.

View attachment 81940

Went ahead and confirmed on all decks. 10-for-10 (or 0-for-10 if you like).

 

[courage]

Went ahead and confirmed on all decks. 10-for-10 (or 0-for-10 if you like).

Good God.

 

[MattinIdaho]

Went ahead and confirmed on all decks. 10-for-10 (or 0-for-10 if you like).

Went ahead and confirmed on all decks. 10-for-10 (or 0-for-10 if you like).

Seriously! That blows.

 

[upNdown]

It's like you're being pranked. It's not the 3 of hearts or the jack of clubs, it's the damn ace of spades.

 

[courage]

Went ahead and confirmed on all decks. 10-for-10 (or 0-for-10 if you like).

I reported this and the reply from Eddie the Moron at Gambler's Warehouse:

I checked the blue decks, they're fine.

Obv I registered another complaint with visual evidence and asked wtf are they going to do?

 

[MattinIdaho]

I reported this and the reply from Eddie the Moron at Gambler's Warehouse:

I checked the blue decks, they're fine.

Obv I registered another complaint with visual evidence and asked wtf are they going to do?

What bull shit. I'll never take a chance ordering anything through them.

 

[courage]

I posted @Ronoh pic above to Eddie the Moron. He replied, "what's the problem with that?" I'm done with these people, filing paypal claim.

 

[Blaster]

What bull shit. I'll never take a chance ordering anything through them.

I hear they have a good deal on perfect fit tabletop felts ..

I posted @Ronoh pic above to Eddie the Moron. He replied, "what's the problem with that?" I'm done with these people, filing paypal claim.

What a horrible businessman this Eddie apparently is ...
You shouldn't have to jump thru multiple hoops & 50 questions to return an item anywhere .

 

[nitzilla]

And isn't he a Vendor here???
https://www.pokerchipforum.com/threads/new-vendor-playingcards-net.12276/

That blows....sorry to everyone who ordered these.
nitzilla

 

[Ronoh]

I posted @Ronoh pic above to Eddie the Moron. He replied, "what's the problem with that?" I'm done with these people, filing paypal claim.

At least you're still getting responses. He asked me yesterday if replacing the ace of spades would be alright and I told him it would be fine as long as they replaced all damaged cards. Told him I would go through the decks after work to verify only the four red aces were damaged. Got home, saw the same issue on the blues and also once shuffled there are a couple random cards in each deck that are "brighter" than the rest in a boxed deck and can be easily identified (that doesn't photograph well).

Emailed my new concerns early evening telling him I've no interest in replacing cards, need new merchandise from a different run or a full refund. Haven't heard back.