Well.. Some bad PR they can get..
After complaining and they sending me a new set, it took 4 months until the set arrived. That's down to the USPS though, but frustrating nonetheless.
Though I would expect them to be careful when making sure the issues are resolved properly this time around. At first glance, it was. Looked centered. Sadly, some of the chips are NOT. Even chips in the same color are different. And, I even have some chips that are centered on one side, and the other side is WAY OFF. And this is super noticeable in a pot once those "bad eggs" pop out. This is so annoying, you would imagine they would do QUALITY CONTROL of the chips before the send them out? It's absurdly amateur.
But with the awful shipping experience last time around, and just feeling done with all of this, I don't think I will do anything more.
So at least for my experience, I'm done with BR Pro Poker.
Next time I will buy from the local Norwegian distributor that has a print deal with a large EU supplier.
YMMV.