EVERY cup in the mold has completely worn out and the centers have collapsed. The hob and master dies don't exist anymore.
I repeat it is TOTALLY UNFEASIBLE. To recreate from scratch, in hardened machine steel, even if you could find a manufacturer, you are talking $60k and up + the extra $15k worth of stuff that has to go with the cups to make a mold. Then the weeks of lost factory time setting it up and testing it, maybe another $20k cost.
This is hardened machine steel, not something that can be cast or CNC cut. Nothing else will withstand the temperature and pressure needed to extract every last micron of moisture out of the clay. (well maybe the stuff they build space rockets out of would)
You also have to remember we run at 100% capacity. Anything produced on a new mold is at the expense of another order on a different mold. To stand a chance of getting your money back the chips would have to be $20 each