Stufflymcstuff
Flush
It looks like we have an issue and I'm just sick about it. We only had 600 new $2 chips, 1700 new $2.50 chips and 3300 new $1 chips. After filling todays orders and printing some orders for tomorrow, I can already tell we are going to be over those totals. I have had issues with PayPal before, where they allowed more items than I had in inventory to be sold. I have my wife double check the inventory with me before every sale, as I am very sensitive to this previous problem. How I normally fill orders, because I allow combining orders, is I go through all of the orders and combine shipments and print off those packing slips so I can keep a tally of the shipping refunds. Those were all of the orders that shipped today. Since those orders shipped already, I have now way to tell there time stamps in the entire process. I will begin shipping the remaining orders based on time stamps. It will impossible for to contact everyone directly whose order was affected. I will substitute used chips for new chips and put a similar note in each package. If you receive used chips and the note, please email me at the email address on the note. If you are acceptable with the used chips, I will issue a refund for the difference and pay for your shipping. If you do not like the chips and would like a partial or full cancellation, we will be glad to accommodate you.
I am very sorry for this issue. I wish I would have noticed this earlier, so I could have filled based on time stamps. I have already reached out to PayPal and I have my daughter setting me up with a Shopify account. We will have a new inventory management system in place before our next sale. I can't apologize enough for the trouble. I'm sure I won't be getting any sleep. Please do not PM me to find out if your order was effected. I will be extremely busy filling orders for the next couple of days.
Again our apologies
Jim
Is it possible that you could tell people what their shipment will be before shipping it out if it is impacted by this? shipping and duties, especially for canadians, is pretty steep to do returns- and i'm guessing there're a lot of people who ordered a lot of what they didn't want to get some of the stuff they may now not be getting.