That's disappointing. Has anyone else buying from Sunfly been hit recently?Hi Everyone I should receive the TIME BUTTONS tomorrow. I found out today my shipment was on hold because the US Customs I believe decided I needed to pay a Duty Fee of 112.85 which I just paid. Until I paid that import duty fee the packages would be on hold. I haven't come across this fee on stuff I ordered from Tina or during the @SUN-FLY Poker Chips Prestige GB. The main DHL site just told me my shipment was on hold. It did not tell me anything about duty fees or anything owed. I had to dig a bit deeper which brought me to another page with further explanation of the fees which I paid so we are all good now. Thanks.
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There were 4 boxes these things needed to be shipped in because we ordered a lot of buttons. It could be Customs believed these were not for my sole personal use and hit me with duty fees. I haven’t seen fees like this in the US before and have only seen this when shipping to other countries. Curious if @SUN-FLY Poker Chips has seen this.That's disappointing. Has anyone else buying from Sunfly been hit recently?
I guess I just need to be ready to eat it if my order gets picked out. I have an order of almost 1500 chips in the queue with Sunfly. Almost certainly will fill two boxes. I hadn't factored in the potential of duty fees with the order in my cost as I hadn't heard of anyone ordering from Sunfly previously getting hit with them.There were 4 boxes these things needed to be shipped in because we ordered a lot of buttons. It could be Customs believed these were not for my sole personal use and hit me with duty fees. I haven’t seen fees like this in the US before and have only seen this when shipping to other countries. Curious if @SUN-FLY Poker Chips has seen this.
Seconded. I'll help make you whole Mike. No reason for you to eat the unexpected fees.That's quite a duty fee, slip it up and send the MikeBill Mike, no reason for you to eat this sir!
Sounds scary for the incumbent MSK order too!
Sorry for not saying anything earlier. I thought it was understood that this fee would be split between everyone participating. Im definitely pitching in to help with the fees.Seconded. I'll help make you whole Mike. No reason for you to eat the unexpected fees.
As far as I recall, the shipping of Prestige order was carried out by one of our Hongkong forwarder and we used DDP term, it was not shipped by DHL or UPS or FedEx, you didn't pay for the duty fee because we paid for it.This is a very nice gesture from Sunfly. Did this happen on the Prestige group buy where those that had large orders got hit with import fees? @MegaTon44 is off partying now but I'd like to hear if in any of his orders that he got hit with anything when he bought his sets.
Got it. I've had smaller lots from Europe that came in with a value under $300 shipped via DHL that I didn't get hit with. I suppose it makes sense depending on the value of the shipment if customs takes notice.As far as I recall, the shipping of Prestige order was carried out by one of our Hongkong forwarder and we used DDP term, it was not shipped by DHL or UPS or FedEx, you didn't pay for the duty fee because we paid for it.
Thanks John that is great of you and the credit you propose works for me. Even though this was something unexpected for me I wasn’t planning on asking anything from you guys(Sun Fly) because I figured any duties usually aren’t covered unless specified. For the Group Buy members I didn’t see this duty coming, but I ran the group buy and didn’t ask for any payment for this before and never mentioned it so I felt it was fine if I just paid it. Thanks to all you guys offering up to give more, but the Sun Fly credit fixes things. The only thing I still need to collect is the shipping to you guys. The Sun-Fly credit would be great as I can add on to my custom prestige GB set or start a new set.Hi Mike,
I asked our forwarder this morning as soon as I saw your post regarding the tariff, and I'm still waiting for answers from other shipping agents. Here's our forwarder's reply:
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Basically what they are saying is that if the invoice value is lower than $300, it's very unlikely that your custom will charge you for the duty fee; there is about 5% chance that your custom will charge you if the invoice value is between $300 to $500; 30% chance of $500 - $800 range, and 90% chance above $800.
I'm not sure if this is the real case or, our forwarder was lying, I'm still asking some more agents to get more accurate answer.
I know you didn't anticipate the extra duty fee, neither did I, afterall I'm not fully aware of how the US custom works and what the duty standards are. However I feel responsible for not seeing this coming, so how about this: we give you $112.85 as credit for your next purchase, you can use the credit to buy any kind of our chips except shipping.
I also need to clarify that this compensation is not for the duty fee since SUN-FLY does not have control over the US custom, the reason that I want to compensate you is because I didn't remind you that there might be a chance that you will be charged by your custom.
Please let me know your thoughts and I'll see what to do next. Thanks
Best Regards,
John
Hi Joe hit me up if you have issues. I’ll help you figure out where to go.Got it. I've had smaller lots from Europe that came in with a value under $300 shipped via DHL that I didn't get hit with. I suppose it makes sense depending on the value of the shipment if customs takes notice.
@Nuhockey you'll have to show me where you went to pay the duty fees on the DHL website when I inevitably go though the same thing with my order.
I was the exact same way, but with Pfizer. Felt fine after about 12 hours of aches and fever.Hi guys ill post the tracking maybe tomorrow. I got the Moderna Booster last evening at 5PM and it is kicking my butt today. I have a fever and my body is sore and aches all over. I dropped the packages this morning when I was still feeling Ok. I even went to help install Drywall at my church today then I started to feel worse and worse as time progressed where I had to leave. The first two original doses didn’t produce side affects for me in April . Thanks
Those are great looking Time Buttons. KUDOS to the designer for an Outstanding Job!!!Got mine on Saturday! Great looking and nice size. Thanks Mike!
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