Shuffle tech repair time? (1 Viewer)

[haroon08]

Does anyone know the typical turn around time for a shuffle tech ST100 repair? Mine was jamming so I sent it in for repair. It’s been almost two weeks and haven’t heard anything or been able to get a reply from Chip. Thanks.

 

[Moxie Mike]

I'd recommend reaching out if it's been that long. Do you have confirmation that they've received it?

Their repair page says turnaround time is 48 hours. https://shuffletech.com/repair-service-request/

 

[doublebooyah85]

I’m sure you have it, but he has responded to my emails before;

chip@shuffletech.com

Like Mike mention, tracking # that they got it?

 

[haroon08]

Chip got back to me. Sounds like they are just extremely backed up at the moment. Thanks!