Small Rant (3 Viewers)

cbrig80

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I’m new around here, haven’t posted a ton. I’ve started ordering chip samples. To not spend extra, I’ve been looking for sites that offer free shipping. One of those advertised a lot on IG; not going to mention their name as I’m not sure if that’s a no no here. I knew the name from years ago but never ordered from them. Went with 5 sample sets from this site. Not a single set had all the chips.

First set, 12 chips, got 11.

Second set, 12 chips, I got 12 but only 4 denominations

Third set, 10 chips, I got 12, but 6 denominations only

Fourth, 8 chips, I got 12, only 6 denominations

Fifth, 11 chips, I got 6 chips, only 5 denominations

I shot them an email with pics so they knew I’m not just trying to get free chips and they said yeah that’s what we had available. To me, if you don’t have the full sample set as advertised, then it shouldn’t be made available. Yeah a couple had more chips than advertised but if I want to make decision and spend the money on a new set, I want to see all the chips/denominations. One set I kind of liked and would put in my consider it category. But I can tell you, I would not get it from this site, nor would I buy anything from that site again. I mean would I even get what I ordered or just what they have.
 
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In all seriousness, unless it was explicitly stated on a website that the sample set would be a random assortment, then I’d expect a compete sample set. Same goes for quantity: if a specific quantity was mentioned (or inferred with a photo), then I’d expect to receive that quantity.
 
I strongly suggest don't randomly purchase chips from ad/sites. If you want to purchase anything, I do recommend either here or @Apache for samples.
 
I strongly suggest don't randomly purchase chips from ad/sites. If you want to purchase anything, I do recommend either here or @Apache for samples.
It’s wasn’t an add site I never buy from those as they’re mostly scams. They just come across my IG a lot, huge site.
 
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In all seriousness, unless it was explicitly stated on a website that the sample set would be a random assortment, then I’d expect a compete sample set. Same goes for quantity: if a specific quantity was mentioned (or inferred with a photo), then I’d expect to receive that quantity.
From the site:

“Each of our sample sets comes with one of each poker chip denomination.”
 
From the site:

“Each of our sample sets comes with one of each poker chip denomination.”
Well that narrows it down lol, I don't think anyone would care if you said it if it's the company I found...but don't quote me on that. Maybe wait for a more versed member to ok it first lol.

Yikes, that's some shitty customer service though, what a joke...
 
I’m not new around here. Sounds like you’re talking about the Chip Cave.

Pretty shitty - delivering what you sell should be the minimal expectation. From what I can tell, they don't offer anything on their site that you can't get from a dozen other vendors.
Accurate
 
Personally I would like to know what site is advertising full sample sets and only sending partials so that I can avoid ever buying from them.

A lot of the time sample sets will help you determine what you want to go with based on colors alone, and if you don't have the full samples then you can't make an informed decision.

Something else you could do is ask members here if they have any of the sample chips that you should have received, to see if you can get those in hand to help you make your decision better. I have tons of samples and if I have one of the ones that you're looking for, I'd be happy to send it to you.
 
Good call on getting samples. Terrible you didn’t get what was on the ad. What is the set you kind of liked?
 
There’s no excuse for sending you something different than what you ordered. There’s no justifying it. And I’m not sure I’ve ever heard anything good about Chip cave. I will say that if I’m ordering a sample set, it’s to see how the chips feel and stack. So yeah, personally, I’d just want a stack of 10 or 12 chips to shuffle, colors and numbers be damned. But again, that’s no excuse.
 
You'd have better luck and spend less if you just ask the forum for the samples your looking for. If I got em I generally will send em for free to new members to clear space from my racks.
 
There’s no excuse for sending you something different than what you ordered. There’s no justifying it. And I’m not sure I’ve ever heard anything good about Chip cave. I will say that if I’m ordering a sample set, it’s to see how the chips feel and stack. So yeah, personally, I’d just want a stack of 10 or 12 chips to shuffle, colors and numbers be damned. But again, that’s no excuse.
I agree. My gripe aside from not getting sent what the site says is while having the 10-12 chips to hold, feel, stack etc, plenty of times you look at something on the computer and when you get them, they might not look as good or they could look far better.
 
Good call on getting samples. Terrible you didn’t get what was on the ad. What is the set you kind of liked?
Bluff canyon was nice. I liked the feel and look. Didn’t have any issue around the chips. I probably wouldn’t get a set at the end of the day but at least that’s the one I was only missing one chip from.
 
Personally I would like to know what site is advertising full sample sets and only sending partials so that I can avoid ever buying from them.

A lot of the time sample sets will help you determine what you want to go with based on colors alone, and if you don't have the full samples then you can't make an informed decision.

Something else you could do is ask members here if they have any of the sample chips that you should have received, to see if you can get those in hand to help you make your decision better. I have tons of samples and if I have one of the ones that you're looking for, I'd be happy to send it to you.
Thanks. I’m new around here so I will definetly ask around if I come across something I like in case someone has and doesn’t want.
 
Chip Cave

Just saw his YT channel. His racks seem pretty empty. All the time. Whether that means he’s constantly selling out, or he can’t get chips to fill his shelves is up for debate.

If you can’t fill a complete order, say “not available” on your website. It’s not difficult.

If he short changed you on chips, he needs to fix that mess. Don’t think he wants to ruffle the feathers at PCF.
 
Just saw his YT channel. His racks seem pretty empty. All the time. Whether that means he’s constantly selling out, or he can’t get chips to fill his shelves is up for debate.

If you can’t fill a complete order, say “not available” on your website. It’s not difficult.

If he short changed you on chips, he needs to fix that mess. Don’t think he wants to ruffle the feathers at PCF.
I did send a response back saying it was disappointing, just like you said, not available or message saying we don’t have all of the chips do you still want. Also said, I’m looking to buy a set but how can I make that decision and do business with you? There’s not been a response.
 
I did send a response back saying it was disappointing, just like you said, not available or message saying we don’t have all of the chips do you still want. Also said, I’m looking to buy a set but how can I make that decision and do business with you? There’s not been a response.

He already made this an easy decision for you. Go elsewhere.
 
PM me your address and I'll send ya a small package with a pile of randoms. It'll be mostly Paulson's, but who knows. I'll dig thru my piles.
I just received the test results from the last samples you sent me. You need to PM me.
 

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