Yes they don't realize they lose a BIG marketing advantage using their phone for pictures. That being said it is not their expertise. Their expertise is production and service. Who could produce us that many samples in one day, every day? honestly I don't know how they did it. Just in samples they 'wasted' about 100USD worth of chips and who knows how much in time. Great service honestly.Ok looking at the video they look WAY better, these guys need to know how to use lighting/white balance better!