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Deckmate 1 Guide (2 Viewers)

buckeye09076 said:
I used the shuffler for the first time on Friday night. Was working fine until about 3 hours in. Then I got the dreaded "Remove Cards" message even with no cards in it. I unplugged it a few times and it worked again. Then about 10 shuffles later it did it again and I couldn't get it to reset. Next morning I took it apart and unplugged and replugged the #4 harness. It has worked fine since then. I don't want to take the chance that it fails again during a game so would like to replace that part. Can somebody who has done it provide a link to that correct part? I see back on post #17 that LowerBama1714 is showing a part from digikey that looks like it is just the connector. Is that all that needs replaced or the entire wire setup?

Thanks.
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Yeah, that's the one part I have not replaced on my shuffler yet. I don't use my shuffler enough for that yet but I should just go ahead and buy the part for when it does happen. I believe that is just for the wire and you can re crimp it into the old harness. If you are in a real pinch. I have used wago clips to temporarily connect wires for the hall sensors. As long as you replace the center area of the wire where we believe the short is happening from the constant up and down movement.
20240528_203126.jpg
 
buckeye09076 said:
I used the shuffler for the first time on Friday night. Was working fine until about 3 hours in. Then I got the dreaded "Remove Cards" message even with no cards in it. I unplugged it a few times and it worked again. Then about 10 shuffles later it did it again and I couldn't get it to reset. Next morning I took it apart and unplugged and replugged the #4 harness. It has worked fine since then. I don't want to take the chance that it fails again during a game so would like to replace that part. Can somebody who has done it provide a link to that correct part? I see back on post #17 that LowerBama1714 is showing a part from digikey that looks like it is just the connector. Is that all that needs replaced or the entire wire setup?

Thanks.
Click to expand...
I just replaced my #4 wire and sensor about a month or so ago. Here are the links to everything you will need. I would recommend getting a few extra crimp connectors. Let me know if you have any questions and I will help you out.

https://www.digikey.com/en/products/detail/omron-automation-and-safety/EE-1003/58620

https://www.digikey.com/en/products/detail/molex/0008520123/403237?s=N4IgTCBcDaIAwIBwFYxwIxgMwgLoF8g

https://www.amazon.com/gp/aw/d/B002AVVO7K?psc=1&ref=ppx_pop_mob_b_asin_title
 
Question for anybody that has replaced wire harness #4. The one end of the harness is easily accessible from the side. But the end that attaches to the elevator/platform has 2 connections that don’t appear to be easily accessible. Have people been able to change that end of the connection with just the main outside cover off reaching into the small opening (doesn’t seem possible). By small opening I am talking about the area circled in red in the side picture attached. Or are you taking apart the inside cover to get to those 2 inside connections?
 

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Cable 4 might have a tie down screw in the middle of the cable so if you don't have this then you can skip and go to last step.

20240822_001223.jpg


There are 2 screws on each side. Take it out and the whole back panel comes out. This will give you access to everything inside. Just make sure you unplug the ethernet cable and fan power from the motherboard so you don't yank it from the board and bend the pins.

1724300717374.png


Take the elevator out easy just remove these two screws and pull the elevator straight up. Feel free to use the elevator belt to bring it to the top while you use an Allen to take these two screws out. Don't forget to unplug cable 4 so it just slides right out.

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minedelta comes through again. Really appreciate the help.

For anybody else that needs to replace harness #4, the top 2 screws on the platform were all I needed to pull entire platform up. I was able to easily access the lower wire guide screw once pulled out. See attached pic.

Now I just need to figure out how to disconnect the old wire from the clip that plugs into the bottom so I can re-use it.

Also, my new wire is quite a bit longer than old. Seems like plenty of room so not going to shorten it for now.
 

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buckeye09076 said:
minedelta comes through again. Really appreciate the help.

For anybody else that needs to replace harness #4, the top 2 screws on the platform were all I needed to pull entire platform up. I was able to easily access the lower wire guide screw once pulled out. See attached pic.

Now I just need to figure out how to disconnect the old wire from the clip that plugs into the bottom so I can re-use it.

Also, my new wire is quite a bit longer than old. Seems like plenty of room so not going to shorten it for now.
Click to expand...
Tiny screw driver into the old white clip where the metal is showing. Just slightly press on the metal and pull wire out.
 
Sometimes while I'm working on my deckmate the lid would slam close making a louder than normal metal to metal cling noise. I wanted to fix it so I pealled off the rubber pieces in the corners and placed some double sided tape to increase the hieght ever so lightly. Now it's quieter and when it's actually closing the door whilte shuffling it sounds so much smoother. So if you are experience any metal to metal contact when the door is closing do this mod.

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In my video I'm exaggerating the door closing.

 
Hello everyone has anyone had an issue where the DM1 says one card missing at the end of a shuffle when all 52 cards are in the elevator? Roller height seems to be fine so maybe faulty CI/CO sensor?
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It's for sure your roller height not adjusted correct. Do you have two metal rollers in the middle or rubber ones?

When is the last time you did an auto setup?
What cards are you using?
Bridge or poker size?
 
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See the old way is where they used two metal steel rollers and the new way is just to use a normal rubber brake roller like pictured here.
I marked it with an x so you can see which roller I am talking about.

20241005_225824.jpg
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Here is a metal one

20240520_144335.jpg


Which one do you have?
 
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I would also double check your separator rollers and readjust it. Give your rollers a good cleaning with 99% isopropyl alcohol and see if the problem persists. Is this error occurring regularly or once every few hours type of thing?
 
Not sure if this warrants a new thread, so yell at me if you must. I scoured the other notes/comments on here but couldn’t find the answer.

On startup dm1 (with copag bridge cards or with poker cards) runs through auto setup with grip just ascending, says load cards, feeds one, grip ascends, re load, etc.

When I enter into setup and run the auto setup, it performs the same way.

Not sure how to adjust the platform home sensor as indicated in the manual under troubleshooting the issue.


I did clean rollers and adjust the brake height.

Also- can I purchase one of the #4 harnesses and replace proactively?
 
jj_oldtimer said:
Not sure if this warrants a new thread, so yell at me if you must. I scoured the other notes/comments on here but couldn’t find the answer.

On startup dm1 (with copag bridge cards or with poker cards) runs through auto setup with grip just ascending, says load cards, feeds one, grip ascends, re load, etc.

When I enter into setup and run the auto setup, it performs the same way.

Not sure how to adjust the platform home sensor as indicated in the manual under troubleshooting the issue.


I did clean rollers and adjust the brake height.

Also- can I purchase one of the #4 harnesses and replace proactively?
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Welcome to PCF! This seems like the only resource to Deckmate issues.

No, you this is a good spot to post issues/errors.

How long have you had the DM1?

is it only with copag card or with all cards? feel free to upload a video on youtube so we can see the error.

Yeah you can purchase through the links shared through these pages but if you want one premade I have some for sale. However I wouldn't proactively replace it unless it's needed. They are pretty much wear faster than rollers so I would wait to replace it until it really warrants it.
 

Video is uploading.

Works the same with any cards.

I’ve had the unit for years, it started feeding one edge of the cards lopsided so I cleaned the rollers and adjusted the brake height.

Ill review your guide (awesome work) but I didn’t see how to adjust the gripper belt or how to check the gripper home switch
 
For a shuffler that's years old those rollers look mighty fresh. You have the 1.11 firmware which is good. Can you get me a side view of the belts while it's doing it's thing? I want to see the tension on the belts and also the gears to make sure there isn't any cracked unless maybe you got the Copper gear which is better.
 
Honestly Hmm everything looks great on the outside. We can try to change out the sensor number 4 but I don't know if that's going to fix that issue. Aside from that. If you want I can take a look at it for you. Just need to pay for shipping to and from me.

I think you need about 15 post before I can private message you so feel free to head to the introduction page and say hello etc. Or you can just become a supporting member which will have you skip all the post requirements. https://www.pokerchipforum.com/account/upgrades
 
jj_oldtimer said:

Video is uploading.

Works the same with any cards.

I’ve had the unit for years, it started feeding one edge of the cards lopsided so I cleaned the rollers and adjusted the brake height.

Ill review your guide (awesome work) but I didn’t see how to adjust the gripper belt or how to check the gripper home switch
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Are those poker size cards you are using in the video? Your deckmate is currently set up for bridge size cards. I believe you would need to removed the 2 black bars inside where the platform goes up and down. You are likely getting this error because there isn’t enough room for the card. This isn’t allowing the platform to move up and down as it normally should.
 
@Buge Thanks for the reply- I ran both sizes through, then removed the spacers and used the poker sized for all the other tests. Still same result. (Pic is looking down at the shuffled side)


IMG_7232.jpeg
 

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