I appreciate GE putting controls in place to insure you're getting properly filtered water. But the consumer should be able to bypass those protections.Yup - insurance/lost package is always with the shipper.
You need to file a claim via PayPal or your credit card (if you paid via either of those methods)
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Kinda funny story, we have a new refrigerator and first time we’ve had to replace these water filters. Wife orders some, changes the filter, then comes up saying the refrigerator is broken. (“oh FFS, what did you do now” - lol.)
I go reinstall the filter, no water - nothing works. Rinse repeat, same thing.
Google “wtf with my refrigerator”. After ~45min of useless videos we see one about how to “defeat the RFID chip in the filter”. What da fug…water filters have RFID’s now..(yes GE refrigerators do)
Anyway, Lightbulb, uhhh “where did you order these from..?”. Wife “some site”..hmmmm
Sure enough, these were fake knock offs in sealed “OEM” packaging - no RFID (all the water dispensing features now disabled - Oh joy.)
Happy ending, call the CC company, they take one look at the charge “overseas merchant” (China) and credit the charge immediately (~$120).
Be careful out there peeps, these sites are getting slick.
Fake knock off, looks totally real:
View attachment 1235471
No RFID
View attachment 1235472
Like my printer - it tells me when I'm not using their brand of toner, but it doesn't shut down.
BS