Upcoming molds......... (15 Viewers)

David is amazing at getting back to us and extremely helpful with everything. Goes out of his way to keep us informed when we email but I do wish there was a better public notification system for when molds might go in. I know it can always change because of XYZ variables but would be very helpful for us rather than constantly posting in here trying to put a puzzle together by hearing what each individual email to David says.

His customer service is excellent. I have sent him a monthly email for the last 8 months. He answered every single one of them within a few hours.
 
I mean, that's fine with me at the end of the day. I'm on a buying embargo from about now until next fall with two kiddies in daycare at the same time and doctor's bills piling up.

I want to order a corresponding tournament set for my cash set coming on this year's run on the mold, and if I can't start saving for it until late next year and place an order until 2024, that's cool with me, gives me more time to save up.

If DIASQUARE runs in May/June this year, and again 15 months later in Fall 2023, that means probably early 2025 for the run after that for having the tournament set made.
 
His customer service is excellent. I have sent him a monthly email for the last 8 months. He answered every single one of them within a few hours.
1000%. It’s amazing how quick he responds to any question I have. Again, just wish there was something on the website. Even if once a month there was an update of ETA for molds. Knowing it can change at any point.
 
I think most of us would agree with that!
I agree times 100,000%. I had multiple issues with the way my FDL vector artwork was being received/translated on CPC's end and he showed extraordinary and almost inhuman patience working with me over many days/emails until we finally got it figured out and resolved. I cannot say enough good things about him and CPC. Incredible customer service.
 
Thank goodness I’m not the first one to do it to him! When someone tells you they have “never seen anything like this before” you start to get worried…lol. I’m a fan/customer/cheerleader for life now.
 
I need to order an add-on to my mangos. When I get a chance I will message David but any word on when the window for the next run of CSQ closes?
I wager you have quite a bit of time if the mold is still running.
 
Adding quantity is an easy decision, but I am still debating a new “fun” denom chip and I don’t even have a color sample set any longer so I need to order one to design a new chip.
Did someone say a fun denom chip??
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Speaking of the incredible responsiveness from David, he emailed me info this morning on the process and left the door slightly open to receiving my BTJ set in time for the 2nd annual birthday poker tournament:

“The [DSQ] run won’t start for a couple months yet. It takes a minimum 3-4 months just to make the clay for an order and then hand-make and assemble every piece one by one before pressing even starts. When it does start, there are 15 orders before yours and some orders can take over two weeks to press. Depending on the complexity of the chip, the yield of the press can be as little as 300 a day.

So in regards to your date, it’s really 50/50 right now.”

I have faith! Also, PCF members who may be interested in visiting Corpus Christi beach the weekend of August 26th, send me a PM!
 
Speaking of the incredible responsiveness from David, he emailed me info this morning on the process and left the door slightly open to receiving my BTJ set in time for the 2nd annual birthday poker tournament:

“The [DSQ] run won’t start for a couple months yet. It takes a minimum 3-4 months just to make the clay for an order and then hand-make and assemble every piece one by one before pressing even starts. When it does start, there are 15 orders before yours and some orders can take over two weeks to press. Depending on the complexity of the chip, the yield of the press can be as little as 300 a day.

So in regards to your date, it’s really 50/50 right now.”

I have faith! Also, PCF members who may be interested in visiting Corpus Christi beach the weekend of August 26th, send me a PM!
Did he happen to say what molds are coming up before DSQ other than FDL?
 

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