Bergs would say “hey, I got the wrong item, I’m going to start the
eBay return process unless you want to handle it differently”.
Bergs wouldn’t expect a vendor selling low cost low margin items on a high fee store like
eBay to eat the cost of the original item, and send another one, with some sort of free gift.
That’s not the standard. The standard is the
eBay return process. Been around for about 15 years.