$8000. EIGHT THOUSAND DOLLARS. I don't care how high volume of a seller you are, even Costco had better put some padding in with an EIGHT THOUSAND DOLLAR sale.
I really really appreciate this thread. I've had something similar happen to me before -- where I've spent several thousand dollars on a set, and have it arrive with absolutely no padding, and damaged chips. And I didn't really know how to handle it. While the situation was "made right", I still felt like the world should know...I wanted to create a thread like this one, so that other potential buyers could at least know what they were in for if making a deal with the seller. I appreciate your willingness to share you experience Travis.
It is beyond me why someone would show so little care in packaging chips. I think the fact that we're all here, shows some level of appreciation for this little hunks of clay. For a Holy Grail set, for the love of dog, protect those babies! I don't know about you, but EIGHT THOUSAND DOLLARS is a lot of money to me. The lack of care in packaging this set is extremely disrespectful to the chips, and to the buyer, IMO. Sure, offering a full refund would make it financially OK for RT. But it doesn't excuse the lack of care in packaging.
There simply is no satisfactory solution here. Rare and amazing chips were destroyed.