Deckmate 1 Guide (3 Viewers)

@minedelta where can I get a shim card for plastic cards mentioned in the guide, F1106? I can't get the separator to be at the right height. I either press too hard on the cards and they don't go through or too lose and they send too many. I've been getting the missing 1 card error a lot. Suggestions on how to get that sweet spot? Using Copag Bridge size.
 
drphil said:
@minedelta where can I get a shim card for plastic cards mentioned in the guide, F1106? I can't get the separator to be at the right height. I either press too hard on the cards and they don't go through or too lose and they send too many. I've been getting the missing 1 card error a lot. Suggestions on how to get that sweet spot? Using Copag Bridge size.
Click to expand...
Skip the shims you need to use the exact cards you are going to be using for the height adjustment. Use two playing cards and depending on if you have a pair of metal center rollers which is a little more firm pressure or urethane rollers then it's on the lighter side. It will take some playing around with until you figure it out but I have never used shims.
 
minedelta said:
Skip the shims you need to use the exact cards you are going to be using for the height adjustment. Use two playing cards and depending on if you have a pair of metal center rollers which is a little more firm pressure or urethane rollers then it's on the lighter side. It will take some playing around with until you figure it out but I have never used shims.
Click to expand...
I have the metal roller. I've tried using two cards before and it sends two cards. If I put any pressure down on the two cards, it doesn't send any. I assume I should do more than just let it rest on two cards, correct? You're saying press harder with metal correct?
 
Yes it's a slight firm pressure and after you lock the rollers down 1 card should move freely under and when you try to move two cards through there will be resistance. You just got to keep playing with the pressure to get a feel for it.
 
minedelta said:
Yes it's a slight firm pressure and after you lock the rollers down 1 card should move freely under and when you try to move two cards through there will be resistance. You just got to keep playing with the pressure to get a feel for it.
Click to expand...
It's a shame...I just can't figure it out. It's only been 9 months.
 
Looks like you are still new here. When you are able to send me a pm of a video of your deckmate shuffling with the side covers off and pictures of the rollers.
 
drphil said:
I have the metal roller. I've tried using two cards before and it sends two cards. If I put any pressure down on the two cards, it doesn't send any. I assume I should do more than just let it rest on two cards, correct? You're saying press harder with metal correct?
Click to expand...
I also have the metal rollers on the separator. Place 2 of the cards you will be using under the rollers and push down with slight pressure. It doesn’t take much force. After you tighten the separator attempt to manually feed 2 cards through. 2 cards should not fit after you are done.
 
I have access to a few DM1s all over town, but before I do so and open one...

Does anyone know what the internal operation voltage (or voltages) is in a DM1? I'm trying to figure out whether I can run one on a battery "easily"
 
Good evening, gentlemen :) Would like to start off by saying thank you for this super informative thread. Truly a gem. I have quite an annoying issue with my DM1 that I was hoping someone might be able to help me solve. I've been having frequent jams, so I popped off the cover and observed the operation of the machine to try figuring out what was causing it. After much intense staring, I noticed that the grippers didn't seem to be properly supporting the cards. After gripping, when the platform moves down to create an opening for the new card, I noticed that quite often 1 or 2 (and rarely, 3) cards from the bottom of the gripped pile end up falling. This happens at least dozen times per shuffle. If I'm unlucky, the falling cards collide with the incoming card and cause a jam. I booted the machine with the red button down and did the calibration with no improvement. I was able to source a brand new set of the gripper pads, and much to my dismay it still did not fix the problem. The only thing I can think of is alignment...

Per the manual,
Open the grippers as far out as possible.
4. Raise the platform by pulling down on the Platform Motor Belt.
5. Place the Platform Fixture, part number F1094, on the platform.
6. Carefully lower the platform and gauge below the grippers. Avoid ‘wedging’
the gauge in the platform area.
7. Push the grippers all the way in.
8. Raise the platform and the fixture up to contact the bottom of the grippers.
The gripper pads should not move side-to-side if the platform is level.
Click to expand...
I don't have "F1094" and was not able to find it anywhere, so I improvised. I'm no surgeon but I'm relatively confident I did an okay job. The problem is I have no idea where to go from here. Has anyone experienced this issue or have any advice for me? I'm at my wit's endo_O
 
Is it possible we get a video of the issue with the top off? What cards are you using? Bridge or poker size? If bridge, do you have the bridge bars?
 
minedelta said:
Is it possible we get a video of the issue with the top off? What cards are you using? Bridge or poker size? If bridge, do you have the bridge bars?
Click to expand...

Hey there, thanks for the reply :) Here is a video. I am using bridge size cards (with bars installed) in the video, but I have the same problem with poker size also. I tried to emphasize the issue as much as I could. Didn't get a jam here but I think you will quickly notice the issue...
 
I would remove the gripper assembly and inspect the belts etc. Make sure everything is greased. The gripper assembly can come out by removing two thick screw in the front where the platform belt is. Unplug the gripper motor and while looking st the front remove the right gripper arm only. Then unplug the gripper sensor and everything should slide out to the left.
 
I would definitely check the belt for the grippers. They are certainly not closing enough as the cards should have a bend to them when being held in place. You can order a new belt from https://sdp-si.com/
 
Truly appreciate the help guys. I will check the belt ASAP and report back in case someone else encounters this in the future.
 
Alright guys. Im going to be picking up my buddies machine that’s got some issues. I’ve never had any problems with mine but his has continuously had problems since he received it. He even sent it to a guy in New York for a “tune up” whatever that means and two months later it’s almost unusable. A couple of things right off the bat. The display on the machine will sometimes read in English and then other times when he flips it on it’s scrambled or in some other language. Second and primary issue is that the machine doesn’t operate and just reads “card jam” with no cards and it wont calibrate or setup at this point. Any initial thoughts?
 
Screen might be about to give out. Take a picture of it when you can. Maybe a sensor is dirty or out. Doesn't make any sense for it to say a jam if there isnt anything in it.
 
Mike is most likely right about the screen going bad and here is a troubleshoot from the service manual when the screen is reading “Jam”. Most likely a fault sensor.
IMG_2855.jpeg
 
I’ll post photos once I get a get the machine and can see it first hand.
 
How does this machine work? How does it stack the cards randomly? Does the final deck lift up at a certain point and push a card from the original stack in? How are the cards counted? How does it know how many to take at a time?
 
maxim_666666 said:
How does this machine work? How does it stack the cards randomly? Does the final deck lift up at a certain point and push a card from the original stack in? How are the cards counted? How does it know how many to take at a time?
Click to expand...

Have you seen the deckmate 1 guide?
https://www.pokerchipforum.com/threads/deckmate-1-guide.113607/

@maxim_666666
*I must of been half asleep when I typed this. I didn't realize you were asking this question in the guide thread. I thought it was the for sale ad. That's why I was asking if you read the guide.
 
Last edited:
maxim_666666 said:
Ok, then another question. To what extent is it "necessary" if we don't play like in a casino. Mostly home games and with family. How much does it speed up the game?
Click to expand...

It's not necessary for a home game. Just like it's not necessary to have nice chips or a nice table for a home game.

It's just nice to have, depending how your home game is setup. It will help if you have a single dealer but if you pass deal than that doesn't speed it up the game.

To be completely honest I havent host a game for over a year and I still have one but I am just fascinated by these shufflers.
 
Alright so got my buddies machine that was having the card jam error. Upon turning it on it went into auto setup or calibration mode. I kept the lid open after it starts and it’s running through some type of mode but 51 cards remain in the top feeder side and one card has been pulled to the sort side and is moving up and down going through a “performing auto setup”
“grip:200, plat:255” . Is it normal for it to only be performing this with one card? It seems like the platform number is cycling up and then back down and it’s been doing so for 10+ min. It hadn’t completed so I turned it off and it started going through the exact same thing again so I’m just gonna leave it for a bit and see if it completes
 
So I actually used the owners manual trouble shoot page to diagnose and I think I have it working again. When it’s stuck in that auto setup it says you need to adjust platform home switch. I found this on the diagram page but wasn’t sure how to adjust. I disconnected the harness (26) and followed it to the sensor. I did notice that the sensor had two Allen screws and one of them was loose or enough so that I could give it another turn. Sure enough I tried that and it fired right up and went through normal calibration. After about 30 shuffles I did get the error for the Jam so I went back in and found a large amount of hair around one of the roller bars. Used tweezers and was able to get that out and haven’t had any more jam issues. I’ll keep this thread posted if I do.

IMG_6767.jpeg

IMG_6759.jpeg

IMG_6761.jpeg

IMG_6762.jpeg
 
IMG_6763.jpeg

IMG_6765.jpeg

The hair was spinning with the bar but you could see it pull tight at some point which I’m sure was putting tension on the motor which could be causing an issue
 

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