As you know, he hasn’t been on PCF in a while. Maybe there was some misunderstanding in this deal.I'm not sure what's difficult to follow.
It looks like I should have confirmed he still wanted these before shipping is what you're saying - sounds great, 100% agreed, I'll add that to the process that's my bad. I did not confirm with him that he still wanted before shipping.
That is entirely my fault.
I’ll try to reach him.